I've spent more than a decade working in IT, most of it focused on ServiceNow — enterprise platform engineering, workflow automation, and the kind of systems work that's invisible when it's done well. I'm currently working toward the next level of that career, ServiceNow Architect.

This is also where SaaS ideas and applied-AI experiments live once they're real enough to write about. The one pillar that's pure career and craft — no personal-life overlap.